Okay, great.
In this module,
we discussed quite important aspects of VoIP, covering the various
common problems such as call drops and poor call quality, and different
causes of those VoIP issues. And importantly,
how to approach those problems.
We also talked about the best practices for troubleshooting and
resolving those issues using a network monitoring and
notification system, disaster recovery, DR,
and backup, and BCP, the business continuity plan. That's it for this module, and see you in the next one.