Now let's discuss what benefits we get from VoIP calls in
comparison to a traditional telephone call.
What is the purpose of VoIP protocol?
How is it different from the traditional phone system? VoIP offers
several benefits over a traditional phone system.
To start with,
let's talk about the most obvious reason, which is cost. VoIP
calls can be made at a lower cost compared to traditional phone
calls usually, especially for long distance or international
calls. Today, so many organizations,
small businesses, or large companies use a VoIP system for significant cost
saving on long distance calls to clients overseas. Today,
we are connected so tightly. Imagine a world without so
many calls from different devices.
Another advantage is the flexibility. VoIP systems can be accessed from
any device as long as it has an internet connection.
That allows users to make and receive calls from anywhere on any device.
Be it your office or if you're working from home remotely,
you can use a VoIP app on your laptop to make and receive calls as if
you were in your office without traveling to work.
So locations are not really a problem anymore.
So many users worked from home during the pandemic and
continue to work from home even today.
That would not have been possible for many organizations without the
flexibility of VoIP calls. Apart from VoIP calls being cost effective and
location independent, they came up with so many cool features. They offer a
range of advanced features like the traditional telephone system, such as
voicemail, call forwarding, conference calling,
etc. And In addition to that, VoIP works with softphones,
that is a software installed on your PC or mobile phones. Different
apps using VoIP protocol today provide voice‑to‑text transcription.
VoIP is used by many applications to provide unified communication
experience. Features like video calls, chat,
presence, document sharing, etc. all modes of communication and feature,
are available in one place in one software application. When it comes to the
usage of VoIP, it is used in a variety of applications. Today, VoIP calls
play a significant role in business communication.
VoIP is widely used in businesses of all sizes as a cost‑effective
alternative to the traditional phone systems.
Many multinational corporations implement a VoIP system to improve
communication and collaboration between offices in different countries.
Many service‑based companies are helping customers in different time zones
over these VoIP calls. Traditional phone systems would have been too
expensive to have that many international calls.
Apart from business communication,
we also use VoIP for our personal communication day in and day out.
Many of us have canceled our traditional phone service already and have
started to use VoIP‑based applications like WhatsApp,
Skype, Zoom,
Google Duo, and many more to make and receive calls
using an internet connection.
These apps helps so much,
especially when we are traveling or if we have to make an
international call to a friend or a relative living in a different location altogether.